On February 7, 2026, Microsoft Azure, the cloud platform that our software runs on, had a power-related issue at one of their data centers in the West US region. Even though backup power turned on as expected, some of Azure’s systems were temporarily unavailable. This caused parts of our application to go offline and delayed some system reporting.

Our team was affected by this outage, but while Microsoft continues working to fully fix the problem, we applied a temporary fix that allowed our application to come back online for customers.

This issue only affected system availability. No customer data was lost or damaged, and all information remains safe.

We are continuing to watch Microsoft’s progress closely and will remove the temporary fix once their systems are fully restored.

Thank you for your patience and understanding.