Dear Customer,

We’re pleased to inform you that the recent issue affecting Version 2 of the POS Screen and Products Page has been resolved. The outage occurred between approximately 11:00 AM and 1:00 PM, and both components are now back to full functionality.

Important: Sales made during this period may not have reported to METRC. To ensure compliance, we recommend using the METRC Sales Reconciliation tool to reconcile your sales data from November 5, 2024.

For those who switched to Version 1 as a temporary measure, please follow the steps below to return to Version 2:

Switch POS Screen Back to Version 2

1. Open the POS Screen.
2. Click the SETTINGS button.
3. Change the PAGE VERSION from VERSION 1 back to VERSION 2.

Switch the Products Page to Version 2

1. Open the Products Page.
2. Click the PAGE VERSION button.
3. Select VERSION 2.

Thank you for your patience and cooperation. Please don’t hesitate to reach out if you have any questions or need assistance with the reconciliation process.

Best regards,
Raja Afrika
Marijuana Software, LLC
971-276-3371